FAQ

We accept payments via credit/debit cards, UPI, net banking, and digital wallets. Your payment information is secured through trusted payment gateways.

You can reach our customer support team via email at rusonthelife@gmail.com or through the contact form on our website. We’re happy to assist with any queries or concerns.

Placing an order is simple! Browse our products, add your desired item(s) to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Yes, once your order is shipped, you’ll receive a tracking ID via email or SMS. Use this ID to track your order status on the shipping partner’s website.

Yes, we have a 7-day replacement policy. Please ensure the product is unused, in its original packaging, and meets the return criteria. Check our return policy for more details.

Absolutely! We prioritize customer privacy and ensure all data is protected using advanced security protocols.

Orders are processed within 1-2 business days. Shipping usually takes 3-7 business days, depending on your location. You’ll receive tracking details once your order is shipped. (Usually it takes max 7 days)

Our earbuds come with advanced features such as ear detection, touch controls (play/pause), slide gestures for volume control, AI assistant compatibility (Google/Siri), and premium sound quality with heavy bass.

Our earbuds provide up to 6 hours of battery life on a single charge, ensuring a seamless audio experience throughout the day.

Yes, the earbuds come with a charging case (Type-C), multiple ear tips (XS, S, L), and a Type-C charging cable for convenience.

Yes, our earbuds are compatible with any device that supports Bluetooth connectivity, including smartphones, tablets, and laptops.

Yes, our earbuds are designed to be lightweight, fit easily in your pocket, and come with a scratch-resistant, matte-finish case for durability.